Thursday, March 08, 2007

Official site problems

12.36pm (CST) Update
Managed to find this on a fan forum since the Official Site is down and so is the old forum where fans have been get asked to get updates for now.

Our site was hit with an automated ticket broker script that was programmed to start at 9:59amET. Our security rebuffed the attack, and the script just kept coming at us. Ultimately, we simply had to shut down the site. We know the extent of the damage as far as early codes going out, it’s approximately 40 codes across 5 venues. We see that some tickets are already up on eBay and other broker sites. Any tickets from those 40 codes that are up on any broker sites will be canceled. The damage is limited. Please note that brokers are also selling presale access codes. We will be shutting down all of that, and canceling memberships of anyone who is selling either tickets, or presale codes.

At the moment, we are working to make sure the site is stable enough to bring back online. We need to make sure that we give everyone a fair chance at getting presale codes, so we are going to try to hold the presales later today, at approximately 3pm.

We are very aware that so many of you have made special arrangements to be near a computer, some of you even paying for internet time at the local cyber cafe.

We are looking at every possible other solution, and I’ll keep you posted here



For those of you attempting to take advantage of the presales and are unable to access the site, don't worry.

we are experiencing very heavy traffic at the moment, please check back. The presale is on hold and no codes are currently being distributed.

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